Revenu Québec can also suspend or revoke My Account access if the service remains unused for too long. Access to My Account may therefore be denied at any time, as when there is reason to believe that not all conditions for use have been met or a fiscal law has been violated. Revenu Québec may suspend or revoke access to My Account at any time and without notice.
Access to My AccountĪccess to My Account is not subject to a time limit. By continuing to use My Account, users indicate that they accept the changes made by Revenu Québec. Users agree to consult the site periodically. Revenu Québec may modify the conditions governing the use of My Account at any time, without prior notice, by posting the new conditions on its website. The Internet transaction data also includes a record of accesses to My Account.
Data preservationĪll transaction data transmitted to Revenu Québec is stored in its data banks and constitutes proof of the transaction in the same way a paper document would. Revenu Québec protects the confidentiality of the data transmitted, and maintains security measures in accordance with its legal obligations in this area. Users can access the mailbox and retrieve their messages only during secure transactions initiated by entering their identifier and password. The mailbox is the user's active address where Revenu Québec will place communications. Revenu Québec provides a special mailbox in My Account for each person with an identifier and places in the box messages related to the laws, programs, agreements or treaties administered, applied or enforced by Revenu Québec. Online transactions conducted by means of an identifier and password have all the legal effect of transactions carried out in accordance with instructions given in writing and signed by the individual. To learn more about the government's authentication service, go to clicSÉQUR – Citoyens. If you have forgotten your user code and/or password, you will have to start the sign-in process over. You may have to provide your email address or telephone number to receive a verification code that you will have to enter before accessing My Account. If you are registered for clicSÉQUR and My Account, use your usual user code and password to sign in. Use your usual user code and password, and follow the instructions to register for My Acocount. If you are registered for clicSÉQUR, you do not need to create a new clicSÉQUR account to access My Account.
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